Please log your complaint at your local Customer Service Centre (121) from any Tata Indicom post-paid phone, (12524) from a Tata Indicom prepaid phone, (1281) for Public Telephony Booth or visit our website www.tataindicom.com.
In case you are not satisfied with the response of the Customer Service Centre, please feel free to contact the Nodal Officer of your Circle mentioned below with your complaint reference number and details of the complaint / grievance during working hours (9:30 am to 6 pm) Monday to Friday.
The Nodal Officer will revert to you through your preferred mode of contact, with a resolution / response within 10 days of the registration of the complaint.
| Area/Circle | Contact Address | Nodal Officer Name | Contact Details |
| ANDRA PRADESH | Tata Teleservices Ltd., 5-9-62, Khan Lateef Khan Estate,Fateh Maiddan Road, Opposite Fateh Maidan Stadium, Hyderabad-500001 | Mr.Sreedhar Nandiraju | Fax: 040-66553339, Mobile: 9246399970, Email: nodalofficer.ap@tatatel.co.in |
| BIHAR | Tata Teleservices Ltd., 2nd Floor, MaharajaKameshwar Complex, Old Aryavastha Complex, Fraser Road, Patna-800001 | Ms Ipshita Kamra | Tel No: 0612-6550105, Email: nodalofficer.bihar@tatatel.co.in |
| DELHI | Tata Teleservices Ltd., 2A, Old Ishwar Nagar, Main Mathura Road, Opposite New Friends Colony Market, New Delhi-110065 | Mr.Ashwani Anand | Fax: 011-66551313, Tel No: 011-66558101, Email: nodalofficer.delhi@tatatel.co.in |
| GUJARAT | Tata TeleservicesLtd., 2nd Floor, Gujarat Bhavan, Beside MJ Liabrary, Ellisbridge, Ahmedabad-380006 | Mr Bhaskar Sharma | Fax: 079-66558030, Tel No: 079-66558754, Email: nodalofficer.gujarat@tatatel.co.in |
| HARYANA | Tata Teleservices Ltd., 122/3KM Stone,Near Devilal chowk,GT Road Karnal 132001 | Mr. Pankaj Sharma | Fax: 0184-2251852 , Mobile: 9254000555, Email: nodalofficer.har@tatatel.co.in |
| HIMACHAL PRADESH | Tata Teleservices Ltd., Hari Villa, Mauza Chotta, Chotta Shimla, Kasumpati Road, Simla 171009 | Mr.Deepak Singh | Fax: 0177-2624226, Mobile: 9218000555, Email: nodalofficer.hp@tatatel.co.in |
| JHARKHAND | Tata Teleservices Ltd., 4th Floor, Voltas house, Bistupur Main Road, Near Ram Mandir Jamshedpur-831001 | Ms.lpshita Kamra | Tel No: 0657-6550164, Email: nodalofficer.jharkhand@tatatel.co.in |
| KARNATAKA | Tata Teleservices Ltd., 30/1, Silicon Terrace, Hosur Main Road, Opp The Forum, Koramangala, Banglore 560095 | Ms.Chitra S. | Fax: 080-66681000., Mobile: 9243199970, Email: nodalofficer.kar@tatatel.co.in |
| KERALA | Tata Teleservices Ltd., Gr Floor, S. L. Plaza, Palarivattam, Opposite Vyapar Bhavan, Kochi-682025 | Mr.Pramod pillai | Fax: 0484-2333666, Mobile: 9249036200, Email: nodalofficer.kerala@tatatel.co.in |
| KOLKATA | Tata Teleservices Ltd., C/o Videsh Sanchar Bhawan, 1/18, CIT Scheme VIIM, Ultadanga, Kolkatta-700054 | Mr. Pankaj Sengupta | Fax: 033-23550152, Tel No: 033-65551113, Email: nodalofficer.kol@tatatel.co.in |
| REST OF WEST BENGAL | Tata Teleservices Ltd.,M/s Video Plaza,Citi Residency Complex 3rd flr,Sahid Khudiram Sarani,Citi Centre Durgapur-713216 | Mr.Niladri Basu | Fax: 0343-2544870, Tel No: 0343-6550149, Email: nodalofficer.westbengal@tatatel.co.in |
| MADYA PRADESH | Tata Teleservces Ltd, Kwality Globus, Permali Wallace compound, Opp Reserve Bank of India, Hoshangabad Road, Bhopal-462011 | Mr. Pankaj Upadhyay. | Phone: 0755- 6552402, Fax: 9229101313 Email: nodalofficer.mp@tatatel.co.in |
| MUMBAI | Tata Teleserves (Maharashtra) Ltd, D-26, TTC Industrial Area, MIDC, Sanpada, Navi Mumbai-400703 | Ms. Suguna Shetty | Fax: 022-67917777, Tel No: 022-65102309, Email: nodalofficer.mum@tatatel.co.in |
| ORISSA | Tata Teleservices Ltd, 3rd Floor, Module-C, Fortune Towers, Chandrashekharpur, Bhubaneshwar-751016 | Mr. Sameer Patondikar | Fax: 0674-6550248 , Tel No: 0674-6550111, Email: nodalofficer.or@tatatel.co.in |
| PUNJAB | Tata Teleservices Ltd., C125, Phase VIII, Industrial Area, Mohali160071 | Mr. Rajneesh Goyal | Fax: 0172-6651710, Mobile: 9217000555 Email: nodalofficer.pun@tatatel.co.in |
| RAJASTHAN | Tata Teleservices Ltd., the Gurman-I, Amrapali Circle, Vaishali Nagar, Jaipur-302021 | Mr.Ajay Mishra | Fax: 0141-6598699, Tel No: 0141-6558281, Email: nodalofficer.rajasthan@tatatel.co.in |
| REST OF MAHARASHTRA | Tata Teleservices (Maharashtra) Ltd., Al Aqmar Building, Behind Kala Niketan, Opp. Sancheti Hospital, Ganesh Khind Road, Shivaji Nagar, Pune-411005 | Ms.Paromita Banerjee | Fax: 020-66096300/9225505566 Mobile: 9225525252, Email: nodalofficer.rom@tatatel.co.in |
| CHENNAI | Tata teleservices Ltd., No. 2,3,4 Paras Towers,ThiruVika Road, Royapettah, Near Shyam Theatre, Chennai-600014 | Mr. Ravichandran R | Fax: 044-66661266, Mobile: 9282236200, Email: nodalofficer.tn@tatatel.co.in |
| UTTAR PRADESH (E) | Tata Teleservices Ltd., 2,R. F. Bahadurji Marg, Behind Shakti Bhawan, Lukhnow-226001 | Mr.Sanjay Gurnani | Fax: 522-4000700, Tel No: 0522-6550132, Email: nodalofficer.upe@tatatel.co.in |
| UTTAR PRADESH (W) | Tata Teleservices Ltd.,501 Mangal Pandey Nagar, Main University Road, Meerut-250004 | Mr.Sukhpal Singh Toor | Fax: 0121-2762767 , Mobile: 9219509698, Email: nodalofficer.upw@tatatel.co.in |
| CORPORATE OFFICE | Tata Teleservices Ltd., A,E, & F Blocks, VoltasPremises, T.B. Kadam Marg, Chinchpokali, Mumbai-400 033 | Ms Navaz Karanjia | Fax: 022-66605335, Tel No: 022-66625555, Email: nodalofficer.corp@tatatel.co.in |
If you are not satisfied with the response of the Nodal Officer, you may escalate your complaint / grievance to the Appellate Authority as a final mechanism for grievance resolution during working hours 9:30 am to 6:00pm, Monday to Friday.This should please be done by filling up a form prescribed by TRAI in Duplicate. Address of Appellate Authority is the same as that of Nodal officer in respective circle.