eCentrex

Now, simplify your office voice and data communication network by subscribing to Tata Indicom eCentrex solution. Enhance your business with group calling benefits & bundled internet. eCentrex serves the dual purpose of an office phone as well as an office extention, with direct outward and inward dialing.

A service that gives you the convenience of group calling with the best tariff plans

eCentrex Benefits

  • Savings on Capital Expenditure – eCentrex is a virtual EPABX hosted at Tata Indicom 24X7 network operating center with built in ‘Intercom’ facilities.
  • Savings on Operational Expenditure – With no EPABX at your office there no AMCs, electric power bills and battery expenses payable. Tata Indicom maintains the eCentrex solution at your office.
  • Single Intercom Solution – Connect all your offices within the city with Tata Indicom eCentrex with extension to extension calling enabled through last 4 digits. Business Growth – Just call Tata Indicom when you add more employees or offices for increasing the extensions.

Group Calling Benefits:

  1. Calling Convenience - Short digit dialing between group members. You can dial last 4 digits for calling each other.
  2. Savings - Calling between group members is FREE
  3. Tariffs - Exclusively designed for meeting small office requirement
  • Zero effective rentals
  • Low local calling rates
  • Upgrade option for 'One India' STD rates
  • Free Calls pooling - Benefit of using free calls of all the connections from one or more landline connections within the office
  • Local calls to all Tata Indicom phones at 3 minutes pulse

Value Added Service:

  • Call Hold - Allows your operator at reception to hold the incoming call before taking your permission to transfer the call to you.
  • Call Waiting - Talk to second incoming call and switch to the first one later.
  • Call Forwarding - If you are out of your office, forward your important business calls from office landline to your mobile phone.
  • Call Transfer - Allows your secretary to pick up the call at her extension and then transfer the call to you before seeking your permission.
  • Three-way calling - Close your business deal by talking to two simultaneously.
  • Voice Mail -Record the important business messages of callers while you are out on your vacation.
  • Multi line hunt group - Let the calls from customers move from one sales personnel desk extension to other if the earlier personnel is not available.
  • Call pickup - Don’t miss the call ringing on other extension. Pick up the call and close the deal.

Documents Required

  • Passport size photograph
  • Permanent Account Number (PAN) / Form 60
  • Proof of ID : Driving license / PAN card / Voter's card any
  • Government issued identification card
  • Proof of Residence : Electricity bill / Landline