Advantage TATA Indicom

Multilayered Service Support

In order to offer you the best in class service, we have designed a multilayered customer support system, which is available to you round the clock.
You can get access to our support systems by the following means

  • Toll Free Telephonic Support: 24x7 telephonic support ensures that help is just a phone call away. The telephonic support is available on a toll-free number 1800 419 0121 and on +911166200121 (toll-free for TATA subscribers).
  • Email customer support: You could send your request or queries by mail to blackberry@tatatel.co.in
  • Walk in support: In case of a support on your handset or service you could walk in to selected TATA Indicom stores in your city and get your queries resolved
  • On site support: Need you desire any assistance support with the BES at your premises, our support staff would be more than glad to come over and resolve the issue.

Seamless International Roaming

With the BlackBerry 8830 World edition dual mode smartphone, you can now experience seamless international roaming. Tata Indicom’s One World One Number T-SIM card which comes preloaded in your BlackBerry empowers you to switch between CDMA & GSM networks.

Tata Teleservices Ltd. has a roaming tie-up with CDMA & GSM networks across more than 178 countries.

Now the world is no longer CDMA or GSM but one world where you get to choose the best service provider without having to worry about CDMA or GSM

To know more about International Roaming click here
and on
http://www.tataindicom.com/t-business-mobile-roaming-intl.aspx

The BlackBerry 8830 Handheld

The dual mode CDMA World Edition phone is the only phone covering the maximum of the features amongst the BlackBerry Handheld universe and also provides you with seamless international roaming.

Click here for specifications

Value Added Service

mWallet : is an application that would enable the subscriber to bank and buy with the help of online payment instruments like a credit card or a direct account debit.
With mWallet, one can :

  1. Book movie tickets, Air tickets, Bus tickets and Railway tickets
  2. Shop with renowned online merchants like Future Bazaar, Ferns-n-Petals etc.
  3. Do online banking with HDFC bank

iHelp: Easy help during emergency

Tata Indicom for the first time in India introduces " Emergency Management Services " . Through this services Tata Indicom now enables you to stay connected with your near and dear ones when you need them the most. Tata Indicom brings to you an SOS service absolutely free of cost where in you can register yourself with three local or national numbers. In case you are in a situation of emergency, all you have to do is Dial*44. After receiving the call from you, we will send out an SMS to your registered numbers and an out bound call will be made with a pre recorded voice clip to all the three numbers. Your registered numbers will be informed to contact you immediately. This service is available FREE off cost

  1. To subscribe, log onto www.tataindicom.com/myaccount.aspx
  2. You can register three numbers (mobile or landline) of your near and dear ones
  3. In times of emergency, on dialing out *44; a SMS (mobile only) and a call will be placed to these numbers
  4. An IVR message will be played saying “This is an emergency call and this person is need of help. Please contact him immediately.”

Number Masking: An upcoming attraction on BlackBerry , the feature ensures that instead of the number ; a name is flashed on your BlackBerry irrespective whether the name is stored in your phone instrument or not.

Customized Solutions

We have application that can be customised to your specification such as Sales Force Automation, Workflow Approval, In-Field Data Collection, Access Sales Professional Data, Production & Inventory data update to name a few. Apart from this we could also develop tailor made solution that will work on the BlackBerry.

Click here for BlackBerry Enterprise Solutions

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