Check before you roam

• Ensure that International Roaming is activated on your phone.
• Before you leave, check that your roaming function has been activated, by simply calling our 24 hours customer service helpline – 12777
• Download the latest PRL in the handset every time before you leave.

  PRL is a small program included in the T-SIM card so that your number works around the world – this I one time activity per customer.

• Deactivate call forwards on your handset.
• Ensure that your frequently-used numbers are stored in your phone book in the international dialing pattern.
• Carry Tata Indicom Roaming SIM and a GSM handset for using roaming on GSM partner networks.
• Ensure that your handset is suitable for roaming on the partner networks in visiting country.
• Carry phone charger, travel adapter and your welcome kit with you.
• Activation of World Roaming will enable you to access both voice and data while roaming abroad
• Do remember to switch off your mobile phone when you board the plane
• If you face any issues while using International roaming kindly call  <Inter National Access Code>919225510000, email : int.roam@tataindicom.com
• If you are on the CDMA Network with CDMA phone, your phone will automatically latch on to the CDMA Network as soon as powered on.   If you are on the GSM Network, please insert the OWON SIM card into the GSM phone and it will automatically latch on the Network as soon as powered on. Incase that doesn’t happen, you can select the network manually.
• Ensure that your frequently-used numbers are stored in your phone book in the international dialing pattern.