FAQ

Q : What is Welcome Tunes?

A: Welcome Tunes is a service by TATA Indicom where the subscriber can select a song tune or dialogue to be played instead of tring tring. The song is played to the caller until you pick up the call.

Q:What is “ Phone ring-Cash Win” contest?

A:This is a contest run for CRBT ( Welcome Tunes Promotion)
Users will receive OBD( Outbound dialler). Customer will listen to the Offer prompt and and the songs will be played. Customer will have to select a song by Pressing option 1, 2, 3 or 4.

Q: What is the duration of the contest?

A: Ist Dec- 30th Dec 2008

Q: What is the cost of the song?

A: Rs 10/ 90 days and will be auto-renewed after 90 days.

Q: What are the subscription charges for welcome tunes?

A: Postpaid Subscribers: Rs 30 for 30 days. Prepaid Subscribers: Rs 15 for 15 days.

Terms and Conditions

1. The Offer is open to Non-Welcome Tune subscribers of CMO and Walky of Tata Teleservices Limited (TTSL) and Tata Teleservices Maharashtra Limited (TTML) across all the telecom circles of TTL.
2. The medium of participation in the Offer is when the customer subscribes for Welcome Tunes service through any channel (SMS/OBD/IVR/* To copy/Web or Customer Care agents)
3. The participation in the Offer is purely voluntary. The Offer primarily consists of providing every 1000th customer (and multiples of 1000) who subscribes to a paid version of the Welcome Tunes with Rs 1000 Talktime. The charges for the Non- Welcome Tune subscribers, subscription charges of Rs 15/15 Days for Prepaid and Rs 30/30 Days for Postpaid will be charged. 
4. For Prepaid customers, this is valid only on the payment of full subscription charges of Rs 15/15 days. Subscription at amounts smaller than that will not be considered valid for this contest.
5. The Offer is valid from 2nd January 2009 – 31st January 2009.
6. This Offer cannot be clubbed with any other offer.
7. The Offer is valid only in India.
8. TTL has the right to modify/amend/alter/cease and to change the Offer or any of these terms. 
9. The Offer shall be availed only by the subscriber in whose name the mobile phone number is registered.
10. All disputes are subject to jurisdiction of court situated in the city/town in which the main Circle Office of TTSL administering the respective subscriber’s telephone/mobile connection is situated.
11. The Offer is in the interest of the customers. The charges paid by the customers are towards the service and no additional charge is collected from the customers for the Offer.
12. The Offer is subject to the any and all applicable local, State, Central or community laws/local customs. 

Terms and Conditions

1. The Contest is open to all Tata Teleservices Limited & Teleservices (Maharashtra) Limited subscribers who are residents of India aged 18 years or above.
2. The Contest is not open for employees and relatives of distributors, franchisees, agents and suppliers of Tata Teleservices Limited, Tata Teleservices (Maharashtra) Limited [“TTL”] and Onmobile Global Ltd (Organizer).
3. The medium of participation in the Contest is through 12900 voice portal.
   
4. The prizes to the subscribers are in the interest of the subscribers. Since 12900 service is a premium service, the charges for postpaid subscribers shall be at Rs 6/min and for prepaid customers at 10 paise/second. The charges paid by the subscribers are towards the service and no additional charge is collected from the subscribers for the Contest.
5. The Participation in the Contest is purely voluntary. The Contest shall be in the form of multiple-choice questions, divided in different categories of general knowledge, bollywood & sports. The subscriber participant shall select the category of his choice and play the Contest. However the subscriber participant at any point of time can change the category for any number of times and accordingly the points accumulated in a category would be carried forward for playing the Contest in different categories.. Every correct answer will carry 1 point... The participant who has scored the maximum number of points on daily basis shall be eligible for the daily prize and the participant who has scored maximum number of points at the end of Contest shall be eligible for the bumper prize. In addition to the bumper prize, the participant who has scored the highest points at the end of the Contest from each of the zone shall be eligible for the zonal prize. In case of the zone to which the bumper prize winner belongs, the zonal prize would be given to the subscriber who has scored the same points as the bumper prize winner but in longer time or the second highest scorer as the case may be. For the purpose of this Contest, Week shall mean Saturday-Sunday and zone shall mean east, west, north and south zone. The Contest shall be open till 12 in night, during each day of the Contest. The score made by the subscribers on the last two days of the Contest, being the fraction of the 5th week of the Contest shall be considered only for the bumper prize.
6. The Contest is valid from 21st Dec 08 to 19th January 09.
   
7. The Contest cannot be clubbed with any other offer.
8. The Contest is valid only in India.
   
9. TTL has the right to modify/amend/alter/cease and change the Contest (or any of these terms) with or without notice or intimation to the participant(s) and customer(s).
   
10. The subscriber understands that the prizes under the Contest are provided by the Organizer. The acceptance of the prize/s by subscriber shall be deemed to be an independent transaction between the subscriber and the Organizer. TTL does not guarantee or make any representations or warranties regarding the quality, performance, features or capabilities/utility of the prize offered to winner of the Contest and cannot be held responsible and liable in this connection. TTL will not entertain any claims in this regard and all the legal remedies in such cases to the subscriber shall lie solely against the Organizer. TTL shall not, and is not expected or required to, mediate or resolve any dispute or disagreement between subscriber and Organizer.
11. TTL/Organizer is free to reproduce, use, disclose and distribute any information/details of the Contest to third parties without limitation.
12. TTL’s decision shall be final and binding on the customer for any dispute in connection with this Contest.
13. The prizes shall be as below

1 Bumper prize : Rs.2,00,000/

Total 4 Zonal prizes : Rs. 5000/ per zone

Total 30 Daily prizes : Rs. 1000/ daily prize

14. In case there are two or more participants with the same score, then the winner will be the one who has scored the same points first in point of time. The decision of TTL shall be final and binding on the participants of the Contest. TTL shall entertain no dispute in this respect.
15. The prize can be redeemed only once.
16. Prize offered on 'NO EXCHANGE NO REFUND' basis.
17. Prize is non-endorsable, not transferable and non-substitutable. TTL shall neither be liable nor responsible for the prize. No dispute shall be entertained by TTL
18. The prize/s shall be awarded only to the winner in whose name; the mobile phone number is registered.
19. Apart from the entitlement to the above prize/s, the winner/s or their legal heirs will have no other rights or claims against the Organizer
20. The prize/s allotted, if any, on the basis of the accompanying Contest form, cannot be exchanged for any other products, gifts or cash.
21. The Organizer shall be responsible for the distribution of prizes and shall bear the related expenses.
22. To process redemption, the winner should declare his name, address and provide proof of identity.
23. The winners would be announced by posting their names on Tataindicom website
24. The Contest is subject to the any and all applicable local, State, Central or community laws/local customs. These terms and conditions shall be governed, constructed and enforced in accordance with the laws of India. All taxes are to be paid by the winner.
25. All winnings will be subject to local, State, and Central taxes and duties.
26. The courts in Mumbai alone will have exclusive jurisdiction to entertain any proceedings in any way relating to or concerning these terms and conditions or the Contest or any rights, duties, obligations or liabilities arising there under.
27. The Participation in this Contest implies acceptance of all the terms and conditions of the Contest
28. The decision of TTL as to the interpretation of any of these terms and conditions shall be final and binding on the Contest participant.
29. The winner will be contacted and confirmed only once the Contest is over.
30. . The prize will be distributed not before 20 days from the completion of the Contest.
31. TTL and Organizer shall not be liable for any failure to comply with the terms and conditions of the Contest, caused by weather conditions, fire, flood, strike, hurricane, industrial dispute, war, hostilities, political unrest, riots, civil commotion, inevitable accidents, acts of God or any other circumstances amounting to Force Majeure.
32. TTL shall not be responsible for any loss or damage to any participant if it has to discontinue or cancel this Contest in compliance with any law, ruling, order, regulation, requirement or instruction of any Central/State Government or for any other unavoidable reason beyond its control. The participants shall be informed of such discontinuance/cancellation as soon as possible, through the Tataindicom website .

Terms and Conditions

1. This Contest is open only to Tata Teleservices Limited & Tata Teleservices (Maharashtra) Limited (TTL) customers who have downloaded paid songs from our outbound dialers.
2. The subscriber whose slogan is selected as the “best” by the panel of judges on daily basis shall be eligible for the daily prize. There would be two such daily prizes. The participant can play for all the days of the Contest and there is no restriction on the participant who has not been selected on any day of the Contest from playing subsequent days.
3. The decision of panel of judges appointed by TTL in selection of the winner shall be final and binding.
   
4. Applicable gift tax on the prize shall be borne and paid by the winner and should submit the paid challan before receiving the prize
5. All prizes are given by the vendor Techzone Pvt Ltd. TTL holds no responsibility for the quality, performance, features or capabilities/utility of the prizes.
6. Prizes will be distributed and delivered to the winners within 20 days of the completion of Contest and the list will be put up on the TTL web site.
   
7. To receive the prizes, winners should continue to be active customers without any arrears of dues.
8. The Contest is not open to employees of TTSL, TTML and Techzone Pvt Ltd
   
9. All disputes are subject to jurisdiction of court situated in the city/town in which the main Circle Office of TTL administering the respective winner’s telephone/mobile connection is situated.
   
10. The Contest and prizes are in the interest of the customers. The charges paid by the customers are towards the service and no additional charge is collected from the customers for the Contest.
11. TTL may choose to extend the Contest or withdraw the Contest at any time.

Terms and Conditions

1. The Offer  is open to all Tata Teleservices Limited & Teleservices (Maharashtra) Limited (TTL) subscribers who are residents of India aged 18 years or above, across all the telecom circles of TTL.
2. The Offer  is not open for the employees and relatives of distributors, franchisees, agents and suppliers of Tata Teleservices Limited, Tata Teleservices (Maharashtra) Limited [“TTL”] and Jumpgames.
3. The medium of participation in the Offer is downloading the game ‘yaron ka tashan’ from Tata Zone.
4. The participation in the Offer is purely voluntary. The Offer consists of rewarding every 10,000th subscriber downloading the game with ipod.  
5. The Offer is open from 10/01/2009 to 10/02/2009 and is initially intended for 3,00,000 downloads.
6. The Offer cannot be clubbed with any other offer.
7. The Offer is valid only in India.
8. TTL has the right to modify/amend/alter/cease and to change the Offer or any of these terms. 
9. All disputes are subject to jurisdiction of court situated in the city/town in which the main Circle Office of TTL administering the respective subscriber’s telephone/mobile connection is situated.
10. The Offer is in the interest of the subscribers. The charges paid by the subscribers (i.e. Rs. 1/per download) are towards the service and no additional charge is collected from the subscribers for the Offer.
11. The Offer is subject to the any and all applicable local, State, Central or community laws/local customs. 

Terms and Conditions

1. The Offer is open to new subscribers of CMO and walky of Tata Teleservices Limited (TTSL) coming on board from 20th November 2008, across all the telecom circles of TTSL at the time of activation.
2. The Offer is not open for employees and relatives of distributors, co-franchisees, agents and suppliers of TTSL
3. The medium of participation in the Offer is when the customer ticks the Welcome Tunes Pack on the CAF form.
   Click to enlarge
4. The participation in the Offer is purely voluntary. The Offer primarly consists of providing a free 15 days subscription to CRBT service. Along with this service, the Tata Indicom jingle will be provided. Post 15 days, both the prepaid and postpaid customers will be charged at Rs 15/15 days and Rs 30/30 days respectively.
5. The Offer is valid from 4th November 2008 onwards
6. The Offer cannot be clubbed with any other offer.
7. The Offer is valid only in India.
8. TTL has the right to modify/amend/alter/cease and change the Offer or any of these terms.
9. The subscriber understands that other than the waiver of 15 days of subscription from the date of subscription, there are no prize/s under the Offer.
10. The Offer shall be availed only by the subscriber in whose name the mobile phone number is registered.
11. All disputes are subject to jurisdiction of court situated in the city/town in which the main Circle Office of TTL administering the respective subscribers telephone/mobile connection is situated.
12. The Offer is in the interest of the customers. The charges paid by the customers are towards the service and no additional charge is collected from the customers for the Offer.
13. The Offer is subject to the any and all applicable local, State, Central or community laws/local customs.

Terms & Conditions for the Offer

1. The Offer is open to Welcome Tune & Non-Welcome Tune subscribers of CMO and Walky of Tata Teleservices Limited (TTSL) and Tata Teleservices Maharashtra Limited (TTML) across all the telecom circles of TTL.
2. The medium of participation in the Offer is when the customer calls 12800 or SMS to 12800 only.
3. The participation in the Offer is purely voluntary. The Offer primarily consists of providing 30 Day FREE VAS Pack to the subscribers after the successful download of 3 songs from CRBT service. In case of existing Welcome Tune subscribers, song charges of Rs.10/ will be charged for each song, while for the Non- Welcome Tune subscribers, subscription charges of Rs 15/15 Days for Prepaid and Rs 30/30 Days for Postpaid & song charges of Rs.10/ for each song will be charged. Post 30 days, this service of 30 Day FREE VAS Pack will be discontinued, unless subscriber opts for this service.
4. If the customer opts for the VAS Pack post 30 days, then the subscriber will be charged for it.
5. The Offer is valid from 1st December 2008 – 20th January 2009
6. The Offer cannot be clubbed with any other offer.
7. The Offer is valid only in India.
8. TTL has the right to modify/amend/alter/cease and to change the Offer or any of these terms.
9. The subscriber understands that other than the FREE 30 Day Bollywood VAS Pack, there are no prize/s under the Offer.
10. The Offer shall be availed only by the subscriber in whose name the mobile phone number is registered.
11. All disputes are subject to jurisdiction of court situated in the city/town in which the main Circle Office of TTSL administering the respective subscriber’s telephone/mobile connection is situated.
12. The Offer is in the interest of the customers. The charges paid by the customers are towards the service and no additional charge is collected from the customers for the Offer.
13. The Offer is subject to the any and all applicable local, State, Central or community laws/local customs.

The Terms & Conditions

1. The Contest is open to all Tata Teleservices Limited & Teleservices (Maharashtra) Limited subscribers who are residents of India aged 18 years or above.
2. The Contest is not open for employees and relatives of distributors, franchisees, agents and suppliers of Tata Teleservices Limited, Tata Teleservices (Maharashtra) Limited [“TTL”] and Onmobile Global Ltd(Organizer).
3. The medium of participation in the Contest is through 12900 voice station. .
4. The prizes to the subscribers are in the interest of the subscribers. Since 12900 is a premium service, the charges for postpaid subscribers shall be at Rs 6/min and for prepaid customers at Rs.6/min. The charges paid by the subscribers are towards the service and no additional charge is collected from the subscribers for the Contest.
5. The Participation in the Contest is purely voluntary. The Contest shall be in the form of 300 multiple-choice questions relating to general knowledge.. Every correct answer will carry 10 points. The participant can attempt and answer any number of questions any number of times during the period of Contest. The participant who has scored the maximum number of points on daily basis or the participant who has scored the maximum number of points on weekly basis shall be eligible for the daily or weekly prize as the case may be and the participant who has scored maximum number of points (i.e. total of daily points upto the end of the Contest) shall be eligible for the bumper prize.
6. The Contest is valid from 16th October 08 to 15th November 08.
7. The Contest cannot be clubbed with any other offer.
8. The Contest is valid only in India.
9. TTL has the right to modify/amend/alter/cease and change the Contest (or any of these terms) with or without notice or intimation to the participant(s) and customer(s).
10. The subscriber understands that the prizes under the Contest are provided by the Organizer. The acceptance of the prize/s by subscriber shall be deemed to be an independent transaction between the subscriber and the Organizer. TTL does not guarantee or make any representations or warranties regarding the quality, performance, features or capabilities/utility of the prize offered to winner of the Contest and cannot be held responsible and liable in this connection. TTL will not entertain any claims in this regard and all the legal remedies in such cases to the subscriber shall lie solely against the Organizer. TTL shall not, and is not expected or required to, mediate or resolve any dispute or disagreement between subscriber and Organizer.
11. TTL/Organizer agency is free to reproduce, use, disclose and distribute any information/details of the Contest to third parties without limitation.
12. TTL’s decision shall be final and binding on the customer for any dispute in connection with this Contest.
13. The prize shall be as below
    
    

    Level	No. Of Winners	Type of gratification	Cost per Gratification	Total Cost of gratification
    Bumper	1	Gold	300000	300000
    Weekly	10	Rs.7000 cash prize each	70000	70000
    Daily	30	Rs.1000 cash prize each	30000	30000
    Total	41			1000000




14. In case there are two or more participants with the same score, then the winner will be the one who has scored the points first in point of time. The decision of TTL shall be final and binding on the participants of the Contest. TTL shall entertain no dispute in this respect.
15. The prize can be redeemed only once.
16. Prizes offered on 'NO EXCHANGE NO REFUND' basis
17. Prize is non-endorsable, not transferable and non-substitutable. TTL shall neither be liable nor responsible for the prize. No dispute shall be entertained by TTL
18. The prize/s shall be awarded only to the winner in whose name; the mobile phone number is registered.
19. Apart from the entitlement to the above prize/s, the winner/s or their legal heirs will have no other rights or claims against the Organizer
20. The prize/s allotted, if any, on the basis of the accompanying Contest form, cannot be exchanged for any other products, gifts or cash.
21. The Organizer shall be responsible for the distribution of prizes and shall bear the related expenses.
22. To process redemption, the winner should declare his name, address and provide proof of identity.
23. The manner / mode of declaration of the winner shall be as per discretion of TTL and the winner shall fully co-operate with TTL to ensure such declaration.
24. The Contest is subject to the any and all applicable local, State, Central or community laws/local customs. These terms and conditions shall be governed, constructed and enforced in accordance with the laws of India. All taxes are to be paid by the winner.
25. All winnings will be subject to local, State, and Central taxes and duties.
26. The courts in Mumbai alone will have exclusive jurisdiction to entertain any proceedings in any way relating to or concerning these terms and conditions or the Contest or any rights, duties, obligations or liabilities arising there under.
27. The Participation in this Contest implies acceptance of all the terms and conditions of the Contest
28. The decision of TTL as to the interpretation of any of these terms and conditions shall be final and binding on the Contest participant.
29. The winner will be contacted and confirmed only once the Contest is over.
30. The prize will be distributed not before 20 days from the completion of the Contest.
31. TTL shall not be liable for any failure to comply with the terms and conditions of the Contest, caused by weather conditions, fire, flood, strike, hurricane, industrial dispute, war, hostilities, political unrest, riots, civil commotion, inevitable accidents, acts of God or any other circumstances amounting to Force Majeure.
32. TTL shall not be responsible for any loss or damage to any participant if it has to discontinue or cancel this Contest in compliance with any law, ruling, order, regulation, requirement or instruction of any Central/State Government or for any other unavoidable reason beyond its control. The participants shall be informed of such discontinuance/cancellation as soon as possible, through the websites of TTL.

Terms and Conditions of the Contest

1. To participate in the Contest via SMS, send "Win/Quiz" to 582826.
2. The Contest is open only to Indian Citizens residing in India who are valid subscribers of Tata Teleservices Ltd and Tata Teleservices (Maharashtra) Limited (TTL.).
3. The Contest is not open for employees and relatives of distributors, franchisees, agents and suppliers of Tata Teleservices Limited, Tata Teleservices (Maharashtra) Limited [“TTL”] and Buongiorno.
4. The Contest is organized by TTL for their subscribers and managed by Buongiorno. Subscribers understand that the prizes under the Contest are provided by Buongiorno. The acceptance of the prize/s by the winner shall be deemed to be an independent transaction between winner and Buongiorno. TTL shall not be responsible for any non – performance or failure by Buongiorno related with the prizes including but no limited to any deficiency, /defects in the prize or non – delivery, delayed delivery, non – receipt or receipt of defective prizes or fraud, etc; and all the legal remedies) in such cases available to the subscribers solely lie against Buongiorno and TTL shall not be held liable for any representations or warranties regarding the quality, performance, features or capabilities/utility of the prize offered to winner of the Contest and cannot be held responsible and liable for any claim in relation to the prizes . However Buongiorno does not undertake any liabilities arising out of the provision of telecommunication services and organizing of the Contest.
5. The prizes to the subscribers are in the interest of the subscribers. Since short code 58282 is a premium service, the charges for prepaid & postpaid subscribers shall be at Rs 6/sms. The charges paid by the subscribers are towards the service and no additional charge is collected from the subscribers for the Contest.
6. The Contest shall be in the form of multiple-choice questions relating to general knowledge. Every correct answer will carry 10 points. The participant can attempt and answer any number of questions any number of times during the period of Contest. The participant who has scored the maximum number of points on daily basis or the participant who has scored the maximum number of points on weekly basis shall be eligible for the daily or weekly prize as the case may be and the participant who has scored cumulative maximum number of points at the Contest shall be eligible for the bumper prize.
7. In case there are two or more participants with the same score, then the winner will be the one who has scored the maximum points in the shortest amount of time. The decision of TTL shall be final and binding on the participants of the Contest. TTL shall entertain no dispute in this respect.
8. The winner/s shall be intimated within 30 days of conclusion of Contest through a mailer and/or in any other manner as deemed appropriate by Buongiorno. .
9. Buongiorno will deliver prizes through registered post with POD within 60 days of Contest is over. Logistics and cost of delivering the prizes will be borne / taken care by Buongiorno.
10. Prizes are non-endorsable, not transferable and non-substitutable. .
11. Buongiorno will entertain no requests for exchange or cash in lieu of the prize/s.
12. TTL reserves the right to terminate, modify or extend this Contest at any time at its absolute discretion, without assigning any reason. The decision of TTL will be final and binding regarding this Contest.
13. The prize/s for the Contest will be given only to the winner/s in whose name, address and the mobile phone number is registered. The winner needs to be the TTL Subscriber at the time of receipt of Prize and should not be having any outstanding to TTL.
14. Apart from the entitlement to the above prize/s, the winner/s or their legal heirs will have no other rights or claims against Buongiorno
15. The Contest shall be for the period of 9th October 2008 to 30th November 2008.
16. The daily prize shall be in the form of

Gratifications:

11/30/2008	52 days
	Total	Amount	Total
Daily Top scorer	52	1001	52052
Daily 2&3rd	104	501	52104
Weekly Top scrorer	7	20001	140007
4&5 prize	2	50001	100002
2nd & 3rd	2	100001	200002
Bumper	1	500001	500001
Total			1044168

 

17. The Contest cannot be clubbed with any other offer.
18. The Contest is valid only in India
19. TTL and Buongiorno shall not be liable for any failure to comply with its obligations caused by weather conditions, fire, flood, strike, hurricane, industrial dispute, war, hostilities, political unrest, riots, civil commotion, inevitable accidents, acts of God or any other circumstances amounting to Force Majeure.
20. Although TTL and Buongiorno attempt to ensure that all information contained in the Contest is error-free, we accept no liability for omissions, and reserve the right to change or alter the content of the Contest at anytime.
21. TTL and Buongiorno shall not be responsible for any loss or damage if it has to discontinue or cancel this Contest in compliance with any law, ruling, order, regulation, requirement or instruction of any Central/State Government or for any other unavoidable reason beyond its control. The participants shall be informed of such discontinuance/cancellation as soon as possible, through the websites by any of TTL or Buongiorno .
22. The prize/s shall be subject to the laws of India, including all the tax laws. The tax payable on the prize/s under the provisions of the Income Tax Act, 1961 and all other taxes and duties payable on the prize/s will be borne by the prize/s winner/s.
23. The participation in this Contest implies acceptance of all the terms and conditions of the Contest.
24. Disputes with regard to the Contest, if any, will be subject only to the jurisdiction of the courts in Mumbai.
25. The aggregate liability of Buongiorno, in case of any damage, loss, cost, claim, liability or expense (including legal costs and expenses) caused to or incurred by any act, omission or representation in respect of or with regard to fitness, quality and use of the prize/s of this Contest to individual winner, shall not exceed the respective individual value of daily or weekly or bumper prize as the case may be.